SERVICES
provided by the City of High Point, Guilford County, and the State of North Carolina(Unless otherwise noted, area code is 336.)
-
Animal control - Monday – Friday, 7 a.m. – 6 p.m. – 887-7915
After 6 p.m., and on weekends and holidays – 883-3224
Appliance rebates (electric water heaters) - Monday – Friday, 7:30 a.m. – 5:30 p.m. (excluding holidays) – 883-3111
Automobile tags - 1175 East Lexington Avenue
882-8327
www.dmv.dot.state.nc.us
Bid opportunities (City of High Point) - 883-3219
Budget & Evaluation office - City Hall, 3rd floor
883-3296
Building permits - Inspections Services Division, City Hall, 3rd floor
Monday – Friday, 8 a.m. – 5 p.m.
883-8500
Building permits by phone - Monday – Friday, 8 a.m. – 5 p.m.
883-8500
Bus service -
- Hi tran (local service) – 889-7433
- Dial-A-Lift (local service for elderly and disabled people) – 887-1183
- Guaranteed Ride Home (local service from Broad Ave. Terminal at 6 p.m., 6:30 p.m. and 7 p.m.) – 889-7433
- PART Express (service between High Point, Greensboro, and Winston-Salem) – 1-800-588-7787
Bus terminal (Hi tran) - 200 Broad Avenue
Business license - If you do business in High Point, you must have a license.
Camp Ann (at City Lake Park) - Picnic shelters, restrooms, and playground facilities that are fully accessible to people with physical disabilities
883-3499
Cemeteries (city-owned) - 883-3408
Citizenship, Immigration and Naturalization - U. S. Bureau of Citizenship & Immigration Services
1-800-375-5283
City Attorney’s office - 3rd floor, City Hall
883-3301
City Clerk’s office - 3rd floor, City Hall
883-3536
City Council - 883-3536
Agenda
- Appointments to boards and commissions
- City Council members
- City ordinances / contracts / resolutions
- Mayor
- Meeting dates
City Hall at the Mall - Pay water bills, electric bills, and Time Warner cable bills, pick up library books, order garbage carts and lots more!
Oak Hollow Mall, 1st floor
Monday – Friday 10 a.m. – 6 p.m. (closed for lunch 2:30 – 3 p.m.), Saturday, 10 a.m. – 2 p.m.
City Manager’s office - 3rd floor, City Hall
883-3289
Code of Ordinances (City) - 883-3536
www.high-point.net
Collections Division, 2nd floor, City Hall - 883-3205
Community Development & Housing Dept. - 883-3349
- Homeowner rehabilitation assistance – 883-3349
- Homeownership for first-time buyers – 883-3347
- Investor / rental rehabilitation assistance – 883-3349
- Neighborhood associations – 883-3689
- Weed & Seed program – 883-3685
Composting yard (free disposal of yard waste for residents) - 3001 Ingleside Drive
Monday – Friday, 9 a.m. – 4 p.m. / Saturday, 9 a.m. – 1 p.m.
Mulch and compost for sale
883-3111
Court system (District & Superior) - Criminal Division – 801-5200
Civil Division – 801-5252
Crimestoppers of High Point - To give information to the police anonymously, call 889-4000. If the information you give leads to an arrest, you may be eligible to receive a reward.
Customer Service Phone Center - 883-3111
24 hrs. / day, 7 days a week
For help with or information about:
- Automated power outage reporting
- Composting yard
- Dead animal pick-up
- Drinking water complaint
- Electric outage
- Flooding
- Garbage cart
- Garbage collection
- Hazardous waste disposal
- Housing complaints (unsafe / unsanitary)
- Junk cars
- Landfill
- Leaf collection
- Pothole
- Recycling
- Sight problems at intersections
- Storm water
- Stream pollution
- Street / area lights
- Traffic signals
- Traffic signs
- Trash pick-up
- Trash trailer rental
- Tree trimming near power lines
- Water / sewer emergencies
- Weeds / overgrown lots
- Yard waste cart
- Yard waste collection
Davidson County government - 913 Greensboro Street, Lexington, NC
www.co.davidson.nc.us
Demographic information - 883-3328
Dial-A-Lift (transportation for elderly and disabled people) - 883-1183
Disabled, Recreation programs for - 883-3481
Dog Tags - Collections Division
2nd floor, City Hall
Renewable with proof of rabies vaccination, annually on July 1.
$2.00
Drivers license, North Carolina - 650 Francis Street
884-1003
www.dmv.dot.state.nc.us
Electric appliance rebates (water heater) - Monday – Friday, 7:30 a.m. – 5:30 p.m.
883-3111
Electric bill - Automated account information –
883-3111
Electric rate information - 883-3139
Electric safety consumer education programs - 883-3138
Electric service connection / disconnection - 883-3111
Electric service problems - 883-3111
EMERGENCIES - Fire – Police – Medical
9 1 1
Energy audits of your home (free - on-line) - www.high-point.net/custsrv/depot
Fair housing issues - 883-3124
Fire Department, High Point - Emergencies – 9 1 1
Non-emergencies – 883-3374
Chief’s office – 883-3358
Fire Code violations / inspections – 883-3276
Fire safety information – 883-8551
Forsyth County government - 201 N. Chestnut Street, Winston-Salem, NC 27101
www.co.forsyth.nc.us
Garbage cart ($57) - required for city garbage collection
To order – 883-3111
Garbage collection (free) - Put your garbage cart at the curb in front of your house.
Information / collection schedule – 883-3111
Golf courses (city-owned) - Blair Park, 1901 South Main Street – 883-3497
On-line: www.blairparkgc.com
Oak Hollow, 3400 N. Centennial Street – 883-3260
On-line: www.oakhollowgc.com
Guilford County government (High Point courthouse) - 505 East Green Drive
Health Department –641-7777
Marriage licenses –845-7945
Social Services Department – 845-7771
Tax office – 845-7911
www.co.guilford.nc.us
Health Department, Guilford Co. Public - 501 East Green Drive (parking lot entrance off Centennial St.)
845-7777
Hi tran (bus service) - 889-7433
High Point Economic Development Corporation - 2nd floor, City Hall
883-3116
Hospital - High Point Regional Hospital
601 North Elm Street
878-6000
Housing complaints (unsafe or unsanitary conditions) - 883-3111
Human Relations Commission - 1st floor, City Hall
883-3124
Human Resources Department - 3rd floor, City Hall
Police job openings – 887-7930
All other city job openings – 883-1107
Inspection Services - 3rd floor, City Hall
883-3151
Permit Fax Line 883-8518
Jail, Guilford County - 845-7900
Job openings - Human Resources Department
3rd floor, City Hall
Police job openings – 887-7930 (Leak Law Enforcement Center, 1009 Leonard Street)
All other city job openings – 883-1107
Junk cars - To report abandoned, junk or disabled vehicles --
on private property – 883-3111
on the street – 883-3224
Keep America Beautiful - 883-3517
Landfill Convenience Center - Throw your household trash into containers at the convenience center.
1154 East Kivett Drive
Monday – Friday, 7:30 a.m. – 4:30 p.m.
Saturday, 7:30 a.m. – 1 p.m. (only bagged kitchen garbage)
Minimum charges: $2 – car or $7.50 – pickup truck
Library services (free) - High Point Public Library, 901 North Main Street
Monday-Thursday, 9 a.m. – 9 p.m., Friday and Saturday, 9 a.m. – 6 p.m.
Sunday, (Sept. - May only) 1:30 p.m. – 5:30 p.m.
Limited library services offered at:
City Hall at the Mall,1st floor, Oak Hollow Mall
Southside Recreation Center, 401 Taylor Avenue
Licenses / Permits - Blasting permit – 883-3276
Building Permit - 883-8500
Burning permit – 883-3278
Business license – 883-3205
Driveway permit – 883-3225
Going-out-of-business permit – 883-3536
House-moving permit – 883-3225
Land disturbing permit – 883-3194
Parade permit – 883-3536
Peddler’s license – 883-3205
Special function permit – 883-3536
For profit solicitation permit – 883-3205
Non-profit solicitation permit – 883-3536
Magistrate’s office - To obtain a warrant 24 hrs. a day
801-5333
Marina - Oak Hollow, 3431 N. Centennial Street: 883-3494
Marriage license - Guilford County Courthouse
505 East Green Drive (entrance to parking deck off Park Street)
845-7945
Mayor’s office - 3rd floor, City Hall
883-3305
On-line payments - Use your Visa, MasterCard, or Discover card or your checking account to pay utility bills and other kinds of fees for city services.
www.high-point.net
Ordinances, local / City Code - 883-3536
www.high-point.net
Overgrown lots / weeds - To report – 883-3111
Park Rangers - Monday – Friday, 8 a.m. – 5 p.m. – 883-3479
After hours – 883-3224
Parking, downtown - Decks:
- 115 South Main Street
- 211 East Broad Avenue
- 130 West Commerce Avenue
- Surface lot: 121 West High Street
Parks -
- Blair Park, 1901 S. Main Street
- Golf course – 883-3497, on-line – www.blairparkgc.com
- Grill room – 883-3496
- City Lake Park & Pool, 602 West Main Street, Jamestown
- Fish hut: 883-3498
- Shelter reservations – 883-3498
- Swimming pool – 883-3501
- Festival Park, 1841 Eastchester Drive
- Oak Hollow Park
- Campground, 3415 N. Centennial Street – 883-3492
- Golf course, 3400 N. Centennial Street – 883-3260, on-line – www.oakhollowgc.com
- Grill room – 883-3491
- Marina, 3431 N. Centennial Street – 883-3494
- Washington Terrace Park & Pool, 100 Murray Street
- Community center, 108 Gordon Street – 883-8599
- Swimming pool – 883-3511
Parks & Recreation Department - Athletic event cancellations – 883-1106
Community service program – 883-3516
Permits / Licenses - Blasting permit – 883-3276
Building Permits - 883-8500
Burning permit – 883-3278
Business license – 883-3205
Driveway permit – 883-3225
Going-out-of-business permit – 883-3536
House-moving permit – 883-3225
Land disturbing permit – 883-3194
Parade permit – 883-3536
Peddler’s license – 883-3205
Special function permit – 883-3536
For profit solicitation permit – 883-3205
Non-profit solicitation permit – 883-3536
Planning & Development Department - 3rd floor, City Hall
883-3328
Police Department, High Point - Emergencies – 911
Non-emergencies – 883-3224
Accident reports – 887-7940 or on-line at http://p2c.high-point.net/main.aspx.
Chief’s office – 887-7970
Crimestoppers – 889-4000
Employment – 887-7930
Parking tickets – 887-7940
Watch commander – 887-7900
Population information (city and U. S. Census) - 883-3328
Post office (main) - 315 East Green Drive
1-800-275-8777
Potholes - To report – 883-3111
Public Information Department - 3rd floor, City Hall
883-3298
Public Services Department - 2nd floor, City Hall
883-3215
Purchasing office (city) - 2nd floor, City Hall
883-3219
Questions about City services? - Monday through Friday, 7:30 a.m. – 5:30 p.m. – 883-3111
When you call, you will be able to get information about High Point city services in Spanish through a free interpreter.
Randolph County government - 725 McDowell Road
Asheboro, N. C. 27205
www.co.randolph.nc.us
Recreation centers - Morehead Recreation Center, 101 Price Street – 883-3506
Oakview Recreation Center, 503 James Road – 883-3508
Southside Recreation Center, 401 Taylor Avenue – 883-3504
Recyclables - What to recycle:
- Aluminum and metal cans
- Glass jars
- Plastic jugs and bottles with #1 PETE or #2 HDPE
- Newspapers
- Magazines
- Mixed paper
Recyclables collection (free) - Put your recycling bin or cart at the curb in front of your house.
Information / collection schedule – 883-3111
Recycling bin (free) or recycling cart ($35) - To order – 883-3111
Schools - Guilford County Schools (central office)
712 North Eugene St.
Greensboro
370-8988
www.guilford.k12.nc.us
Senior Center, Roy B. Culler, Jr. - For adults age 50+
600 North Hamilton Street
883-3584
Sign regulations - Inspection Services Division, 3rd floor, City Hall
883-3345
Social Services, Guilford Co. Dept. of - 300 S. Centennial Street
845-7771
Special Olympics - Information – 883-3481
Street light repair (free) - To request – 883-3111
Subdivision development - Information – 883-3328
Swimming pools (city-owned) - City Lake Pool, 602 West Main Street, Jamestown – 883-3501
Washington Terrace Pool, 100 Murray Street – 883-3511
Tall grass / weeds - To report – 883-3111
Tax office (Guilford County / High Point) - 505 East Green Drive (entrance to parking deck is off Park Street)
845-7911
Technical Review Committee - Meets every Wednesday, 9:30 a.m.
3rd floor conference room, City Hall
Information – 883-3328
Telecommunications Device for the Deaf (TDD) - 883-8517
Tennis Center, J. Brooks Reitzel - Indoor and outdoor courts, pro shop
3401 N. Centennial Street
883-3493
www.oakhollowtennis.com
Theatre & Exhibition Center, High Point - 220 East Commerce Avenue
Administrative offices – 883-3401
Box office – 887-3001
www.highpointtheatre.com
Traffic signal malfunctions - Monday – Friday, 8 a.m. – 5 p.m. – 883-3225
Nights, weekends & holidays – 883-3224
Transportation Department - 2nd floor, City Hall
883-3225
Dial-A-Lift (transportation service for the elderly and disabled) – 887-1183
Hi tran (fixed route bus service) – 889-7433
Parking facilities – 883-3431
Trash pick-up (free) - Put large items, like an old water heater or mattress, at the curb in front of your house.
Information / collection schedule – 883-3111
Trash trailer rental ($50) - For big clean-up projects within the city limits, you can rent a trash trailer from the city and keep it for three days.
Information – 883-3111
U. S. Congressman Howard Coble (Sixth District) - 155 Northpoint Avenue
886-5106
U. S. Congressman Mel Watt (Twelfth District) - Congressman Watt’s representative is at City Hall in the 3rd floor conference room on the 1st and 3rd Tuesday of each month from 2 p.m. to 4 p.m. An appointment is not necessary, but, if you’d like to make one, call 275-9950.
Utilities - To sign up for city water and electric service – 883-3111
Monday – Friday, 7:30 a.m. – 5:30 p.m.
Utility bill payment locations -
- Drive-through window -- 313 E. Green Dr. (enter off E. Commerce Ave.), Monday –Friday, 7:30 a.m. – 5:30 p.m.
- Collections Division, 2nd floor, City Hall, Monday - Friday. 7:30 a.m. – 5 p.m.
- City Hall at the Mall, 1st floor, Oak Hollow Mall, Monday – Friday, 10 a.m. – 6 p.m. ,closed for lunch 2:30 – 3 p.m.; Saturday, 10 a.m. – 2 p.m.
- On-line at www.high-point.net
- By phone -- 883-3111
Utility bill payment options - Cash, check, phone check, credit or debit card, bank draft
Information – 883-3111
Water and sewer service connections / disconnections - To request – 883-3111
Water and sewer service problems - To report problems, such as sewage back-ups or water from your faucet that is discolored, call 883-3111
Water bill - Automated account information – 883-3111
World Wide Web site (High Point city government) - www.high-point.net
Yard waste -
- Grass clippings
- Leaves
- Shrubbery trimmings
- Tree limbs and branches
Yard waste carts ($57) - To order – 883-3111
Yard waste collection (free) - Place grass clippings, leaves and shrubbery trimmings in clear plastic bags or a yard waste cart. Tie limbs and branches in bundles that are no longer than four feet and that weigh less than 50 lbs. Put bags or the cart and bundles at the curb in front of your house for collection.
Information / collection schedule: 883-3111
Yard waste disposal (free for residents) - If you don’t want to wait for the city to collect your yard waste, you can take it to the City Composting Yard,
3001 Ingleside Dr.
Businesses pay $36 per ton
Monday - Friday, 9 a.m. to 4 p.m.
Saturday, 9 a.m. to 1 p.m.
Youth Council - Sponsored by the High Point Parks & Recreation Dept.
Information: 883-3483
Zoning questions - Planning & Development Dept.
3rd floor, City Hall
883-3328