The City of High Point is here to serve you. To help you maintain a clean environment, the City provides once-a-week same-day collection for your garbage, yard waste, bulk trash, and every other week collection for recyclables.

This information was prepared to help you use these services and to answer questions you might have about them.

HOUSEHOLD GARBAGE

• Household garbage is picked up once a week. (See map for your collection day.)
• Customers must use a City-approved roll-out garbage cart.
• Solid waste collection begins at 7:00 a.m.. Rollout containers which are not out when the truck passes, will not be collected until the next regularly scheduled pickup day.
• To buy a garbage cart: 
  • bring $57 to the Collections office at City Hall, 211 S. Hamilton St., or
  • mail a check to PO Box 230, High Point, NC 27261.
• Specify that you want a garbage cart and include your street address so that we can deliver it to your home.
• If your cart will not hold all your garbage, you may purchase a second garbage cart.  A maximum of two (2) garbage carts per household will be collected.  All garbage must fit in carts.  No garbage outside the cart will be collected.
• The City encourages residents to recycle to reduce their volume of garbage.  Roughly one-half of household garbage is recyclable. Do not place garbage in recycle carts.
• Do not use garbage cans or waste-baskets. They will be discarded if placed at the curb with your cart.
• Paint cans will be picked up only if they are empty or if the paint is completely dry - lids must be off for verification.
• To dry paint, leave paint cans open for several days or mix in cat litter.
• Take oil-based paints to a collection site. We cannot pick them up in your household garbage.
• Your garbage, yard waste, and recycling carts have a ten (10) year warranty from date of purchase/delivery.  If your cart is damaged or unserviceable, the Environmental Services Division will try to repair it for free. Call 883-3111 and let us know that you want us to try to repair your cart. Then wash out your cart and leave it at the curb. If your cart can not be repaired, you will need to buy a new cart.
• Solid Waste Education Brochure
• Automated Garbage Brochure

BACK DOOR SERVICE

Back door service is available on a once a week basis for garbage and recycling  only (does not apply to yard waste or bulky item), provided that prior approval has been granted by the Environmental Services superintendent, who will require a valid medical verification for those persons who are unable to roll their rollout container to the curb. If someone in the house is physically able to roll the cart out, this service will not apply.  The City shall reserve the right to periodically verify the need to continue physically disabled services to residents that have been approved to receive such services. The City shall reserve the right to continue or discontinue service.

PLEASE NOTE: All fees and charges cited in this GUIDE are subject to change.

YARD WASTE

• Grass clippings, leaves, limbs, and brush are picked up from your home once a week on your regular collection day.
• Put leaves and clippings in paper bags, CLEAR plastic bags, strong cardboard boxes, or an approved black yard waste cart. The clear bags help crews quickly identify yard waste without tearing open every bag.
• Limbs and brush must be bundled (tied) in lengths of four feet or less, weighing not more than 50 pounds.
• Tree service contractors are responsible for removal and proper disposal of all material generated by their work.
• Yard waste collection begins at 7:00 a.m. Rollout containers which are not out when the truck passes, will not be collected until the next regularly scheduled pickup day.
• Storm debris may be picked up on a special-announced schedule.
• If you'd rather use a roll-out cart for yard waste, you can buy one for $57.
  • Bring your check to the Collections Office at City Hall, 211 S. Hamilton St., or
  • mail a check to PO Box 230, High Point, NC 27261.
• Specify that you want a yard waste cart and include your street address so that we can deliver the cart to your home.
• Residents may dispose of yard waste generated from a personal residence for free at the Ingleside Composting Facility, 3001 Ingleside Dr.
• Commercial customers, landscape businesses, and commercial-type vehicles will be charged $38 per ton, regardless of where the material was generated.
• Hours for the Ingleside Compost Facility (IFC - 883-8514) are:
  Mon.-Fri., 9 a.m. to 4 p.m.
  Saturday, 9 a.m. to 1 p.m.
• Compost, wood mulch, leaf mulch, and engineered soil are available for sale at the composting yard.  Wood and leaf mulch cost $17.00 a ton; compost and engineered soil cost $22.00 a ton. We will load your vehicle. Minimum purchase is $5.00. We cannot deliver.

LOOSE LEAF COLLECTION

• Loose leaves will be collected for a 10-week period during the fall.
•  You must rake your leaves to the street behind the curb. Do not put your loose leaves in the street.
• If you live on a street without curb and gutter, place loose leaves on your side of the ditch.
• Keep rocks, sticks, and other debris out of your leaves - damages equipment.
• Newspaper, television, radio and Cablevision Channel 8 announcements of the loose leaf collection schedule will be made.
• Christmas trees may be placed at the curb on your regular collection day. Remove all decorations, tinsel, lights, and stand.

BULK TRASH PICK-UP

• Bulk trash pick-up is intended for the occasional collection of large items, such as a sofa, chair, mattresses, carpet, appliances, etc.  It is not intended for a whole house clean out.
• Any waste generated by a contractor MUST be removed and disposed by that contractor.
• Bulky items will be picked up the same day as your garbage, yard waste, and recyclables. 
• Bulk items collection begins at 7:00 a.m.. Items which are not out when the truck passes, will not be collected until the next regularly scheduled pickup day.
• Do not mix other waste, such as limbs, yard waste, or recyclables, in the same pile as your bulky items - they will not be collected.  These materials are taken to different facilities.
• Please place bulky items at the curb by 7 a. m. on your collection day.
• The City is not allowed to collect tires.  Tires must be taken to the Guilford County Scrap Tire & White Goods Collection Facility at 2138 Bishop Road.

LANDFILL

• You may haul your bulk trash to the City landfill and pay a disposal fee of $38 per ton.
• MINIMUM charge is: 
  $7.50 - pick-up trucks & SUVs 
  $7.50 - trailers
  $2 - cars
• The Kersey Valley Landfill is located 3748 E. Kivett Drive.  Hours are:
  Mon.-Fri., 7:30 a.m. to 4:30 p.m.
  Saturday, 7:30 a.m. to 1 p.m. (Saturday hours are for residents with bagged kitchen waste only. Private haulers cannot be served on Saturdays.)
• Convenience Center is located at the front so residents do not have to enter the landfill.

RENT A RED BOX -  Effective 9/9/2009, the red box program has been suspended until 3/15/2010

• Residential use only.
• For major clean-up projects, you may rent a red box for $100. This fee is non-refundable.
• We will deliver the red box. You load it. We will haul it away. Materials may not be mixed (all garbage or all yard waste).
• DO NOT put these items in the red box.
• liquid waste (such as paint)
• hazardous wastes (such as car batteries)
• demolition debris
• roofing
• medical waste (such as needles)
• large stumps
• rocks, bricks, or dirt
• contractor's waste
• tires
• Violations may result in the customer unloading the box, removal of improper material(s), additional fees for multiple dumps, and/or fines.
• To reserve a red box, call 883-3111.

PLEASE NOTE: All fees and charges cited in this GUIDE
are subject to change.

HOUSEHOLD HAZARDOUS WASTE

• Certain household wastes are not accepted in your roll-out cart, because they can be hazardous to our environment and our collection workers.
• Such items include:

Antifreeze - Brake fluid - Car batteries - Drain cleaners
Paint (all kinds) - Paint stripper - Paint thinner - Pesticides
Gasoline - Insect spray - Lighter fluid - Motor oil - Oven cleaners
Pool chemicals - Rat poison - Solvents - Transmission fluid - Weed killer

These items may be taken to a household hazardous waste collection center.

Guilford County residents may use the collection center located at 2750 Patterson Avenue, Greensboro. Call them at 373-2196.

Hours are:
Wed. -Fri., 10 a.m. to 6 p.m.
Saturday, 8 a.m. to 2 p.m.

DEAD ANIMAL PICK-UP

MEDICAL WASTE

• All garbage, yard waste, and bulky item is scheduled to be collected on the same day. Your recyclables are scheduled every other week on the same day of the week as your other waste is collected.  Please refer to the recycling schedule for your week.
• Collection schedules may be adjusted during the following holidays:
  • New Year's Day
  • Martin Luther King Day
  • Good Friday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving
  • Christmas
• Newspaper, television and radio announcements of the schedule changes will be made. Also, the collection schedule will be shown on Cable Channel 8.
• During extreme weather conditions (very hot, or very cold/icy), collection schedules may be modified.
• If you have any questions about your schedule or any other services, please call Customer Service at 883-3111.