1. Monitor the water supply watershed, water distribution system, water and wastewater plant operations and effects on the receiving streams.
2. Perform internal support and compliance reports for the appropriate regulatory jurisdictions.
3. Maintain certifications and quality specifications relevant to the operation and compliance of the water and wastewater utility.
4. Actively promote safe, efficient, environmentally sound management practices for the water resources of High Point.

Services provided by division:
Laboratory Services provides the public with necessary and required testing to assure safe, clean water whether for drinking or returning treated wastewater to the streams of North Carolina through its licenses with State and Federal authorities.

Projects:

• Spill Responses
• Improved management of oil & grease interceptors

Miscellaneous Information about division:
On average, the lab reports 13,000 tests to the state, 8,500 tests that aid in the safe and efficient operation of the plants and over 200,000 tests required by certifying authorities to assure accuracy.

Contact the division by e-mail

Division Organizational Chart