1. Supervise and manage all division of Public Services including the oversight of budgets, expenses, capital projects, and personnel issues.
2. Review service levels and implement programs that improve efficiency, meet Federal and State mandates and conform to any new policies of the City Council.
3. Prioritize requests from individual divisions to meet the needs of the overall department.

Projects:

• Provide contract administration services for Capital Improvement Projects, goods and services contracts, consultants, and construction projects.
• Establish street paving priorities for annual resurfacing / maintenance projects.

Division Organizational Chart

Services provided by division:
The City will excavate and close a grave for $300. The grounds are maintained by the Cemetery Division.

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Division Organizational Chart

1. Achieve the cleanest water possible.
2. Comply with all Federal and State mandated guidelines.
3. Protect the safety of the public and environment.

Services provided by division:
We proudly serve the public by achieving the goals we have set, and by maintaining our Mission.

Projects:
Eastside is currently undergoing a multi-million dollar upgrade and expansion. This upgrade and expansion will enable us to achieve the Mission and Goals we have set before us.

Miscellaneous Information about division:
Treatment is easier when we all do our part. Please, Don’t put plastics or grease down your drain.

Division Organizational Chart

1. Provide residential customers of High Point weekly collection of household waste, yard waste, co-mingled recyclables and bulky items.
2. Educate the customers of High Point about proper disposal methods of solid waste and encourage them to participate in our recycling program.
3. Protect the environment and sustain the highest quality of life for all the citizens of High Point.

Services provided by division:
The City of High Point collects household waste, co-mingled recyclables, and bulky items once a week at curbside, although backyard collection is provided for residents with a verified medical disability. The division utilizes ten crews for garbage pick-up, four crews for recycling, three crews for yard waste and four crews for bulk item pick-up weekly.

Miscellaneous Information about division:
Our most important partners in protecting the environment are the citizens of High Point and we acknowledge and appreciate their role to the continuing efforts to have a safer and more livable community.

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Division Organizational Chart

1. Monitor the water supply watershed, water distribution system, water and wastewater plant operations and effects on the receiving streams.
2. Perform internal support and compliance reports for the appropriate regulatory jurisdictions.
3. Maintain certifications and quality specifications relevant to the operation and compliance of the water and wastewater utility.
4. Actively promote safe, efficient, environmentally sound management practices for the water resources of High Point.

Services provided by division:
Laboratory Services provides the public with necessary and required testing to assure safe, clean water whether for drinking or returning treated wastewater to the streams of North Carolina through its licenses with State and Federal authorities.

Projects:

• Spill Responses
• Improved management of oil & grease interceptors

Miscellaneous Information about division:
On average, the lab reports 13,000 tests to the state, 8,500 tests that aid in the safe and efficient operation of the plants and over 200,000 tests required by certifying authorities to assure accuracy.

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Division Organizational Chart

1. The division functions to properly dispose of the solid waste for the City of High Point.
2. Handle the City of High Point yard waste needs.
3. Produces a saleable mulch and compost product.
4. Operates each facility in accordance with the North Carolina Solid Waste Rules and Regulations.

Services provided by division:
The landfill and compost facility hours of operation are as follows:

1. KERSEY VALLEY LANDFILL Monday thru Friday 7:30am-4:30pm and Saturday 7:30am-1:00pm, residential bag waste only.
2. INGLESIDE COMPOST FACILITY 9:00am-4:00pm Monday thru Friday and Saturday 9:00am-1:00pm.

Projects:
For a list of services and information, please refer to our Solid Waste Management guide.

Miscellaneous Information about division:
The Kersey Valley Landfill is located at 3748 East Kivett Drive. The Ingleside Compost Facility is located at 3001 Ingleside Drive.

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Division Organizational Chart

1. Properly process all recyclables brought into the facility.
2. Find new markets for more recyclable materials.
3. Maintain the facility in accordance with City of High Point and OSHA standards.

Services provided by division:
The Material Recovery Facility serves the public by providing a means that helps protect the environment by recycling and saving landfill space. We also provide a buy-back center for citizens to bring recyclables and collect monies for such recyclables.

Projects:
An office paper and cardboard pick-up program is currently underway with several businesses in High Point in which we provide collection bins and pick-up service. We provide educational presentations and tours of the facility to the citizens of High Point through the City's Environmental Programs Coordinator, Melanie Bruton at 883-3517 or Material Recovery Superintendent, Jeff Evans at 883-3623.

Miscellaneous Information about division:
The Material Recovery Facility is located at 5875 Riverdale Rd. The Buy-Back Center is located in the same building.

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Division Organizational Chart

1. Eliminate or dispose of material solids produced by water and wastewater.

Division Organizational Chart

1. Efficiently provide services that improve and maintain the stormwater drainage system.
2. Assist eligible private property owners with drainage problems through the implementation of the Stormwater Management Improvement Program.
3. Inspect stormwater Best Management Practices and ensure the property owner performs proper maintenance.
4. Review proposed development plans to ensure practices will be implemented that limit adverse impacts to High Point watershed water supply area

Services provided by division:
Refer to the Stormwater Management Improvement Program and view the Stormwater Policy and Petition Form for additional information.

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Division Organizational Chart

Services provided by division:

1. Perform asphalt maintenance operations, such as: street resurfacing, sub-base repair, pothole repair, and deteriorated asphalt point repair.
2. Maintain roadway functions including: stormwater pipes, shoulders and ditches, and sidewalks and curb.
3. Respond to calls concerning street flooding.
4. Mow grass and trim overgrown and dead tree limbs within the street right-of-ways.
5. Perform ice and snow removal operations on routes as determined by the City Snow and Ice Removal Plan.

Projects:

• Perform maintenance operations within public right-of-way, such as: repair and re-grade shoulders, re-grade side ditches, and maintain stormwater pipes and structures.
• Repair or replace existing sidewalks and curb.
• Clean streets and curb gutterplates.
• Remove trees and branches from the streets.
• Provide assistance to Police and Fire Departments during emergency road closures.
• Provide loose leaf collection from early November to mid-January.

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Division Organizational Chart

1. Ensure water quality standards are to State and Federal regulations.
2. Provide sufficient quantities of water.
3. Respond quickly to water complaints.

Services provided by division:
Provides water for consumption, fire protection and industrial usage.

Projects:

• Extend new raw water lines from Oak Hollow to Ward Water Filtration Plant.
• Respond to water complaints.

Division Organizational Chart

1. Provide sufficient volume and adequate pressure of water.
2. Maintain quality of potable water delivered by the Ward Water Filtration Plant.
3. Provide an acceptable system of convenience for domestic and industry wastewater.

Services provided by division:

1. Perform new water and sewer service taps.
2. Crews are on call 24 hours a day to respond to any water or sewer emergency.
3. Utility improvement projects of the water distribution and wastewater collection system.

Projects:
In conjunction with Public Services Administration and the Central Engineering Department:

• Deep River Outfall Replacement Project
• Obsolete water and sewer improvement projects
• Miscellaneous repairs to existing sewer pipes.
• Repair and/or replace hydrants and valves.
• Perform preventative maintenance to sewer main pipes and outfall systems.

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Division Organizational Chart

1. Maintain and enforce compliance of State and Federal regulations.
2. Monitor flow streams.
3. Perform quality assurance tests.
4. Monitor contractor operations.

Services provided by division:
This division protects water quality by optimally treating wastewater, monitoring wastewater discharges and maintaining the facility and equipment related to process operation.

Projects:

• Repair and replace incoming sewer lines from Lexington Avenue to the Westside Wastewater Treatment Plant.
• Perform repairs on the grit collection system.

Miscellaneous Information about division:
The Westside WWTP is located at 1044 West Burton Road in Thomasville. The plant has been operational at its present site since 1929.

Division Organizational Chart