What happens now…

You have reported a crime of which a uniformed patrol officer is conducting the initial investigation. He/she will complete a case report detailing the events of your case, collect any evidence and talk with any witnesses. The report will then be filed in the Police Records Division, with copies going to the Criminal Investigation Division.

How can I get a copy of a report?

You may pick up a copy of the report (including accident reports) the next business day following the reporting of the incident. Or receive incident and accident reports directly from the website and print them out at home at the P2C website (http://p2c.high-point.net/main.aspx).

Where do I get a copy of an incident report?

POLICE RECORDS DIVISION located at 1009 Leonard Avenue Between the hours of 8 AM and 5 PM. Monday through Friday. Or receive incident and accident reports directly from the website and print them out at home at the P2C website (http://p2c.high-point.net/main.aspx).

How can I get a copy of my local criminal record?

Appear at the Records Division of the Police Department with a photo ID and request the check. Your records check is provided free as a service of the High Point Police Department. Such checks are required by many employers or housing providers prior to considering your application. The local criminal records check does not show evidence of conviction for any criminal charge or information from anywhere outside of High Point.

Suppose I remember something I forgot to tell the officer?

If you need to have additional information added to the report, you may call 883-3224 and ask to speak with an officer. The information will be added to the original report. If you prefer to talk to the officer who took the initial report, you may call 336-887-7900. The Watch Commander will arrange for the officer to contact you.

Will a detective see my report?

Your case report will go to the Criminal Investigation Division. It will be reviewed by a Detective Lieutenant and then assigned to one of two units.

What detective will get my report?

MAJOR CRIMES UNIT investigates crimes against people such as murder, rape, sexual assaults, physical assaults, robbery, harassing phone calls, missing persons, suicides, found bodies and kidnapping, etc. Phone 336-887-7833 or FAX: 336-887-7861
PROPERTY CRIMES UNIT investigates crimes that occur to businesses, homes and neighborhoods. These crimes include burglaries, shoplifting, employee theft, larcenies, motor vehicle theft, arsons, vandalism, frauds, forgeries, embezzlements, false pretense, welfare fraud, insurance fraud and flimflams, etc. Phone 336-887-7842 Normal Duty Hours For Detectives are: 8 a.m. to 5 p.m. Monday Through Friday for First Shift and 4 p.m. to 12 p.m. for Second Shift.

Will a detective contact me?

Annually approximately 12,000 crimes are referred to the Criminal Investigation Division. Each year carries approximately a 20 percent increase. As you can see with a total of 18 detectives, it is impossible to investigate or make contact with the victim in each case. Making contact with each victim by telephone would deprive the detectives of valuable time needed for actual investigations. Mailing a letter to each victim would cost the taxpayers, about $3,500.00 in postage alone. The cost of paper, envelopes and time to address and handle this mass mailing also have to be considered. With the limited number of investigators available, we feel we must concentrate our efforts toward cases that have a chance of being solved.
Each case report is reviewed by a Lieutenant who looks for information or evidence that would provide a lead as to who may have committed the crime. If a lead or evidence is found, then an investigator is assigned the case and will contact the victim and conduct an investigation as far as possible into that case. When the victim is contacted will depend on the detective's case load; serious crimes are handled first. We find that by using this system of case assignment, our overall clearance rates are far better than they would be if detectives spent time on every case reported.

If my case is not solved quickly will it be forgotten about?

If no leads, evidence or other information is available, then the case is placed in an in-active file. Often in-active cases are cleared at a later date through information developed from active cases. We encourage you to report all criminal violations to the police department. If you have a question or additional information about your case that may help us solve it, please contact the police department.

Can I avoid a police officer coming to my home or place of business to take a report?

Yes, many incidents do not require an officer's presence. You may come to the police department or telephone 883-3224 and ask to speak with an officer who will make a report. If the officer happens to be busy when you call, he/she may have to call you back. This position is usually staffed by an officer who is on "light-duty" for medical or other reasons. At times no officers are available, then an officer would be sent to your location.

If I call to report an emergency how long will it take for an officer to respond?

Our goal is to have an average response time of 6 minutes or less to all Emergency or In Progress Calls. As calls for police service are received they are assigned a priority. Calls with the highest priority are answered first. Example: We are notified of a burglary in progress. This call would be given a high priority rating. However, if the burglary was not in progress and all that was needed is an investigation and report to be made, this call will have a lower priority. The general rule is, the most serious calls are answered first.

How can I get my property back?

Property is returned to rightful owners by appointment. Appointments are available from 9 AM to 4 PM Monday, Tuesday, Wednesday and Friday. To make an appointment or ask questons about property or evidence held by the Department, please call 336-887-7859. Property Room Technicians will explain the status of property/evidence and return procedures.

What happens to unclaimed property?

Any unclaimed found property is sold at auction after 6 months. Auctions are held online through PropertyRoom.com All proceeds from auctions as well as any unclaimed money, are turned over to the county school systems. Auctions are advertised in advance in the local papers. Items may be viewed in the PropertyRoom.com website.