It Is Important We Have Your Phone Number:

Please check your bill to make sure we have your correct phone number on record. This information can be found beneath the tear-off portion of your utility statement.

If we do not have your correct number, fill out the Change Phone/Billing Address form online or give us a call at 336-883-3111 during regular office hours.

By having your correct phone number on file, you can report a power outage through our automated system easily and quickly. This will also allow us to attempt to provide a courtesy call to remind you that your bill is due.