Due to a utility upgrade there have been a few changes made to the information requested to access your utility account. The previous utility access number is now called the account number and the previous account number is now called a pin number. Thank you for your patience and we apologize for any inconvenience.
One Call . . . Does It ALL! 883-3111
Our department assists you with all city services, excluding Police and Fire.
Customer Service Call Center 7:30 a.m. to 5:30 p.m. Monday - Friday (excluding holidays)
24 Hour Emergency electric, water and sewer service call (336) 883-3111
or toll free from outside the 336 area code at 1-888-883-3632.
TDD number (336) 883-8517.